Comments on: Nokia failed the N-Gage vision, but is it a portent for Ovi? http://www.ewanspence.com/blog/2009/11/10/nokia-failed-the-n-gage-vision-but-is-it-a-portent-for-ovi/ Podcaster, Blogger, Writer, New Media Junkie... Wed, 24 Feb 2010 21:45:28 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Why Nokia Struggles With Services | Symbian-Guru.com http://www.ewanspence.com/blog/2009/11/10/nokia-failed-the-n-gage-vision-but-is-it-a-portent-for-ovi/comment-page-1/#comment-730516 Why Nokia Struggles With Services | Symbian-Guru.com Wed, 11 Nov 2009 14:21:29 +0000 http://www.ewanspence.com/blog/2009/11/10/nokia-failed-the-n-gage-vision-but-is-it-a-portent-for-ovi/#comment-730516 [...] I caught a great post from Ewan Spence about the second failing of N-Gage, and what it really means to Nokia’s whole services [...] [...] I caught a great post from Ewan Spence about the second failing of N-Gage, and what it really means to Nokia’s whole services [...]

]]> By: Ricky Cadden http://www.ewanspence.com/blog/2009/11/10/nokia-failed-the-n-gage-vision-but-is-it-a-portent-for-ovi/comment-page-1/#comment-730300 Ricky Cadden Tue, 10 Nov 2009 00:29:33 +0000 http://www.ewanspence.com/blog/2009/11/10/nokia-failed-the-n-gage-vision-but-is-it-a-portent-for-ovi/#comment-730300 excellent points, and something most of us have pointed out on more than one occasion. Nokia is awesome at ideas, but their execution, specifically with services, is horrendous. Is it any surprise, though? looking closer, their services execution actually closely resembles that of a phone manufacturer. You launch a phone, let it simmer for a few months, then release a firmware update or two, adding new features and fixing bugs. after a year or so, if it's not proven to be a popular model, it's forgotten, never to receive future updates. More popular models only get an extra 12-18 months of attention before they too are cast aside for shiny shiny. the only difference for nokia is that one hand is doing this with tangible products while the other hand is following suit with intangible services. excellent points, and something most of us have pointed out on more than one occasion. Nokia is awesome at ideas, but their execution, specifically with services, is horrendous. Is it any surprise, though? looking closer, their services execution actually closely resembles that of a phone manufacturer.

You launch a phone, let it simmer for a few months, then release a firmware update or two, adding new features and fixing bugs. after a year or so, if it’s not proven to be a popular model, it’s forgotten, never to receive future updates. More popular models only get an extra 12-18 months of attention before they too are cast aside for shiny shiny.

the only difference for nokia is that one hand is doing this with tangible products while the other hand is following suit with intangible services.

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